We are glad you have found your way over to our help center! This should generally be your starting point when looking for support.
If you cannot find what you are looking for here, either via the search functionality at the top or the menu on the left, you can always reach out to us via the 'Support' section in your main menu.
ΒΆ Support menu
This will open up a window, asking you what type of support you need, such as reporting a bug or requesting help.
What you will find here depends on your institute; you might contact your own organization's help desk or ours, but what steps you need to take are outlined here.
The advantage of using this interface is that the request will receive a lot of additional information, such as what page you are currently on, so that we might help you more quickly.